We guarantee that you will be 100% satisfied with your purchase.

You may return most items within 30 days of delivery for a full refund.

When returning item(s), shipping cost must be prepaid by shipper.  RelaWorks will pay the shipping cost if the return is a result of our error (you received an incorrect or defective item, etc.).

Credit will be issued when an item is returned and evaluated and usually takes 3-7 business days.

Most items are dropped shipped directly from the manufacturer and must be returned to the manufacturer for a refund to be processed.  If you need to return an item, please call us, or send us an email.  Upon receipt, a return merchandise authorization (RMA) number will be provided along with shipping instructions.

You will be notified via e-mail of your refund once we've received and processed the returned item.

Please note the following exceptions to our return and exchange policy: 

  • Discontinued or clearance items are final and cannot be returned or exchanged
  • Returned items must be in original condition and in the original packaging
  • Returned items must have no visible signs of wear or use
  • Assembled parts and items that have been used are not returnable

Contact

RelaWorks
1328 E. 43rd Court
Tulsa, Oklahoma 74105

Phone: 918-392-5058

Fax: 918-746-0925

E-mail: info@relaworks.com